DPO-legal counsel collaboration is essential. That is why the Aphaia DPO team is always happy to work with in-house counsel from LegalEdge, whose COO Helen Goldberg and CEO Donna Sewell use this blog post to ask: ‘Are you spending too much (or too little!) on your legals?’
Part of scaling-up and growing your business means increasing your ops team to get better processes in place that help increase revenue, whilst managing and protecting assets and risk. But many companies still either over-pay or wing-it when it comes to one function: legal. They either:
- use the corporate lawyer who did a great job on their last funding round but doesn’t know how to prioritise and manage work for fast-growth companies with limited budgets, OR
- buy templates, fill in the blanks, and hope it doesn’t go wrong, as the team juggle legal with their day job.
Legal is often low on the to-do list. Until something bad happens. Contracts with customers and partners get stuck. An ex-employee causes problems. A customer stops paying. At that stage it’s too late, so an expensive specialist is parachuted in to try to fix the problem.
Do you get an ROI from that? Undoubtedly not.
So, what’s the alternative? How do you avoid wasting management time and money dealing with crises? How do you get legal to grow up with the rest of the business and provide an ROI?
- Think differently. Good legal support should be part of your ops team, not treated as an expensive afterthought. Get the right resource in place that’s proactive, not reactive, and knows your type of business. And set the tone from the top that legal is important and valued. Having someone who’s worked in a business like yours is critical. They can help work out what to worry about and what’s not important. And what to spend. As well as what tech can help. It’s a practical commercial approach that needs the right skill set.
- Have a strategy and budget for legal. That will help drive revenues and protect and make the most of your assets (whilst minimising nasty surprises). It will also help prepare for big milestones, like attracting investment, going into new markets, offering new products and services. As with anything, if you get the right resources (people and tech) in place they will do this for you AND manage the budget.
- Look at processes.The right processes should make it easier for you to do business. If contracts aren’t closed out quickly and effectively your sales cycle slows and revenue growth stops. And bad / unprofitable deals cost money and management time. Do your team know what they can negotiate, and what they should escalate? Do they know what’s got to be delivered under key contracts? Who’s responsible for what and what the risks are if not? A good in-house lawyer will get the right processes in place for all of this.
LegalEdge has innovated and re-engineered the way lawyers work to ensure you get an ROI from legal services. We have a team of experienced in-house lawyers, all of whom have worked in businesses like yours, using tried and tested documents, processes and tech. Our innovative way of working also means you get the benefit of the associated cost savings, so we can make your legal budget stretch further. We’re more than a one-off out-sourced service, we’re an extension of your management team, providing a longer-term cost-effective, practical and business-focused service.
In our client interview, Kelly Laurenson, Blue Octopus’s Operations Director, explains the company’s modern approach to hiring and making the candidates’ data work for them – and not somebody else.
What makes Blue Octopus special in the recruitment industry?
Blue Octopus is an award-winning online recruitment company with a modern approach to hiring – one that doesn’t involve charging high placement fees for candidates. With a no-nonsense, transparent approach, we deliver our flat fee recruitment solution to some of the UK’s largest companies.
Octo, our homegrown online recruitment technology, allows the clients we work with to have complete control of their recruitment – anywhere, any time. What’s more, complementing that cutting-edge tech is our team of friendly recruitment professionals, all of whom are dedicated to finding our clients the best talent in the UK.
With Blue Octopus, job candidates are in control which potential employees receive their personal information and what information they receive. Why is this important?
It’s vital for candidates to be in control of which employers can view their information, and to know which information each employer can see, in order for them to be in control of their applications – and their working life! Candidates can often apply for more than one role at once, and knowing which company can see what information allows candidates to present a consistent image, prepare for interviews and tailor additional communications to the requirements of the company and role being applied for.
It also allows candidates to filter out places they don’t want to work (e.g. previous employers) and helps to ensure information is only available to the places that they do want to work – allowing them to have a highly focused approach to success. Control over your data allows you to maintain your privacy and have confidence that your data is working for you – and not somebody else.
Aphaia is proud to have Blue Octopus in our portfolio of clients whom we have been helping get ready for GDPR. If you require assistance with GDPR, Aphaia provides both GDPR adaptation consultancy services and Data Protection Officer outsourcing.
In Felicia Yap’s speculative world of ‘Yesterday’ , people’s short-term memories are finite – so everyone records their daily experiences on electronic diaries. The Guardian’s Rising Star for Fiction 2017 chats to Aphaia Blog about our online memory delusions.
The EU law, including General Data Protection Regulation ( GDPR ) , grants individuals the ‘Right to be Forgotten’ , enabling them to request erasure of personal data stored about them online. But what if all our memories were stored on our electronic platforms (such as Facebook and Instagram profiles) – or, as it is in ‘Yesterday’, on an iDiary? How would that affect our perception of reality – and our privacy?
According to Felicia Yap, the iDiary acts as a technological metaphor for the all-too-human desire to remember. But this metaphor also questions whether the information that we have on our electronic devices or on online digital platforms, is real – or is it really what we choose to believe about our pasts? She says she wanted to explore our capacity for self-delusion, the lies we choose to tell ourselves. iDiary is therefore “a technological metaphor for what we choose to remember and how we do it.”
We note that, just like in our world, in ‘Yesterday’, iDiary privacy is protected by privacy law in a similar way as our offline and online personal data under the Data Protection Act 1998 and now GDPR. A brilliant fiction writer, Felicia Yap has created parallels with aspects of our ICT-dominated world – including data protection law.
Aphaia team wishes Felicia Yap many more bestsellers whilst we continue to help businesses adapt to GDPR and act as their Data Protection Officers.