Depop
Depop is the home of circular fashion that’s kinder to people and kinder to the planet. In late 2017, they engaged us to get them GDPR-ready – and we continue to support them in 2022.
Our client
Depop is a global conduit of connection, not only in m-commerce, but culture, design, and creative communities. In 2021, Depop became a wholly-owned subsidiary of Etsy, and continues to operate as a standalone company.
Challenges
On Depop, your friends and creative influencers all over the world can see the things you like, buy, and sell, and are inspired by you. This brings about privacy issues because users typically wish to draw a line between what they want to share, with whom, and for what purpose.
This is what we did
Robust diagnostics
Our GDPR audit that resulted in a Gap Analysis revealed a detailed list of actions that we recommended our clients to take – set out in a Compliance Roadmap.
Growing together
As Depop continued to expand its user base and its team, they did not feel like they have outgrown Aphaia. We continued to be grow with them.
Being constructive
When something seemed risky from the privacy perspective, our advice would always come with risk mitigation measures tailored to the business.
Our clients' choice of services
Working with Aphaia
Huge range of topics covered
As the complexity of Depop’s online platform grew, we were able to offer advice on privacy in the areas from law enforcement requests to ensuring diversity.
Easy to engage internal stakeholders
Our advice always comes with the logic behind it, which makes it easy to discuss with internal stakeholders.
Keeping the records
Trello conversations enabled the team to go back to past advice and discussions, an important feature as the complexity of the business kept growing.
No sugarcoating the risks
Our team would never sugar coat anything. If something was a risk, we would recommend mitigation steps.
Super responsive
Our Depop counterparts have continuously found our team to be super responsive and super friendly.
A word from Depop
“I would feel comfortable recommending Aphaia to a startup with no experience, no employees. But I also feel comfortable recommending them to a much bigger company that perhaps has put some effort or thought into privacy. They will be attentive to where you are on your journey and they will find a way to help you on that journey and support you.”
Fabio Occhiuzzo
Data & Compliance Manager
