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Tag: commerce

Tag: commerce

Recorded telephone conversations for the establishment of a contract

CNIL has published guidance on the establishment of contacts via recorded telephone conversations.    In the establishment of a contract, it is sometimes necessary to record a telephone conversation as proof of the formation of the contract. Under the law, this is permitted where necessary. Therefore, in order for an organisation  to lawfully record telephone

Business adaptation to COVID-19 and Data Privacy

The measures businesses have taken to adapt to the COVID-19 crisis are unlikely to be temporary, which includes the consequences for personal data processing operations. In this article, I have gathered some key insights from various industry players and experts, and reconciled them with my own industry observations and the observations of the wider Aphaia